Georgia Tech Wins NAEP Award of Excellence for Procurement Operations, Spotlights Innovative Use of Robotic Process Automation

Procurement and Business Services Recognized with Award of Excellence in Procurement

Georgia Tech has been recognized for its outstanding procurement operations with the National Association of Education Procurement (NAEP) Award of Excellence. This honor highlights the exceptional contributions of the procurement department in supporting the institution’s mission.

Executive Director Ajay Patel and Director Erin Mitchell accepted the award on behalf of Georgia Tech and presented at the NAEP’s 2024 EPIC Meeting. Their session focused on the transformative potential of Robotic Process Automation (RPA) in procurement operations. RPA enables organizations to automate manual tasks, reduce errors, and improve operational efficiency, resulting in significant cost savings and process optimization.

One example of Georgia Tech’s innovative use of technology is its implementation of bots to automate administrative functions in asset management, accounts payable, and grants and contracts. The “compliance documents bot” streamlines communication with suppliers to request essential compliance documents like E-Verify, Certificate of Insurance, and Sole Source. Additionally, the accounts payable supplier team plans to introduce a “welcome bot” to interact with new vendors via email, providing information on purchase orders and invoices policies.

These initiatives demonstrate PBS’s commitment to embracing advanced technology to better serve the campus community and achieve operational excellence. With a focus on innovation, Georgia Tech continues to lead the way in transforming procurement operations for higher education institutions across the country.

Sophia Reynolds

As a content writer at, I'm always on the lookout for the next intriguing story to share with our audience. With a passion for crafting engaging and informative content, I delve into a variety of topics ranging from breaking news to feature pieces. My goal is to captivate readers through my words and keep them coming back for more. When I'm not typing away at my keyboard, you can find me exploring new coffee shops, diving into a good book, or taking long walks in nature. Join me on this journey of storytelling and discovery at - where every word has the power to inform and inspire.

Learn More →

Leave a Reply